In this fast-paced overview, leading hospitality analytics expert Jan Freitag will present the latest outlook for the U.S. hotel industry. Current leisure and business trends that shape the outlook of consumers will take center stage. This data-driven session will equip you with invaluable business insights including:
Emotional Intelligence is a commonplace and coveted concept in the work world. So common, many of us think we know what EQ is but have never really studied or understood the details. Leaders with high EQs are less stressed, better communicators, more empathetic and overcome challenges more easily. Teams with high EQ are more efficient,
Suneel Gupta has dedicated his career to helping individuals build better habits for life and work. Beyond transforming thousands of lives through RISE’s objective of connecting individuals with certified nutritionists and trainers at an affordable price, he has also earned acclaim as a bestselling author, a Harvard Medical School visiting scholar and a passionate advocate
This session will provide a comprehensive understanding of the FICA Tip Tax Credit legislation for beauty, spa and wellness establishment owners. Join Kati Rapoza and Myra Reddy as they explain the FICA Tip Tax Credit legislation and how much money employers could receive. Whether you are a salon, nail or spa and wellness establishment owner,
Retail may not be dead, but it does need some 911 help. Beauty businesses can still make a profit in the retail department if they are willing to make some strategic sales improvements. You can’t just put it on the shelf and hope it sells before you have to dust it. To be competitive and profitable
Generation “THEM” examines the “WHY” behind each American generation’s common perspectives so that we can better understand one another and build more cohesive teams. This presentation will give attendees a solid understanding of generational norms and the importance of attracting and retaining top young talent to ensure sustainability of the spa industry.
Looking to simplify or explore a new service provider compensation structure for your spa? This session will dive into the pros and cons of various structures used within the spa industry with an elevated focus on flat rate versus commission pay models. Spa industry experts will share valuable insights, success stories and pitfalls to avoid.
This session is designed to inspire and challenge you to serve better. No one can make you deliver exceptional service and you can’t mandate your team to deliver exceptional service either. The focus will be on helping you cultivate a culture of service excellence for and through whom you work with and serve. Learning objectives:
With increased awareness, education and visibility, transgender and nonbinary people will continue to come out as their true selves. Executive leadership, human resources, directors and managers must feel competent in ensuring that their transgender and nonbinary employees and guests are treated with dignity. Spa service providers receive little training in working with transgender and nonbinary
Are you “too busy” to get the important things done? Do you waste time searching for things that were “right there a minute ago” and have now vanished forever? If so, you’re not alone. The painful truth is that the average worker is interrupted 11 times per hour, procrastinates more than two hours daily, and