Day 1

Innovative Pricing Models & Menu Engineering Strategies that Optimize Revenue

This session’s panel (Jean Kolb, Jennifer Fredette, Suzanne Holbrook and Cherie Rodriguez) will explore the art of the spa menu and service pricing structure that maximizes revenue and meets the needs of your guests. Implementing dynamic and variable pricing models, setting an optimal mix of service offerings and maximizing treatment times will be among the

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Power Session: Day One

Ryan Leak is a dynamic thought leader in leadership development, known for captivating business audiences around the world. Every year, he advises 200,000 people to “chase failure” as part of his engaging and transformative presentations, and his expertise has inspired leaders from Fortune 500 companies to professional sports teams.

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The ROI of Leading with Heart

Empowering employees through HEART not only fosters a thriving team spirit but also drives business success. In this inspirational talk, Claude will demonstrate how promoting others’ growth contributes to overall prosperity for your organization. She’ll reveal stories from working alongside Gary Vaynerchuck at VanyerMedia and intertwine them with personal experiences, illustrating the far-reaching positive impact

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