Day 1

Innovative Pricing Models & Menu Engineering Strategies that Optimize Revenue

This session’s panel (Jean Kolb, Jennifer Fredette, Suzanne Holbrook and Cherie Rodriguez) will explore the art of the spa menu and service pricing structure that maximizes revenue and meets the needs of your guests. Implementing dynamic and variable pricing models, setting an optimal mix of service offerings and maximizing treatment times will be among the

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The ROI of Leading with Heart

Empowering employees through HEART not only fosters a thriving team spirit but also drives business success. In this inspirational talk, Claude will demonstrate how promoting others’ growth contributes to overall prosperity for your organization. She’ll reveal stories from working alongside Gary Vaynerchuck at VanyerMedia and intertwine them with personal experiences, illustrating the far-reaching positive impact

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