2018 ISPA Conference & Expo: The Education Sessions

Thursday, 21 June 2018

2018 ISPA Conference & Expo: The Education Sessions

It's never too early to get ready for conference.

Being prepared is a great way to ensure a successful three days at the 2018 ISPA Conference & Expo. By organizing what you want to see, do and learn at Conference well ahead of time, you'll be ready to hit the ground running when you arrive in Phoenix this September.

Take a few moments to look over this year's education sessions, pick out topics that interest you and make a plan to attend the sessions that will have a big impact on your business. If you want more info on the Education Sessions, including key takeaways and speaker bios, click here to see the detailed list at attendispa.com.

Education Sessions at the ISPA Conference & Expo go beyond the superficial, connecting with with renowned business experts and spa industry leaders. The end result? You'll leave each session with concrete takeaways and new knowledge that you can apply to your business on day one.

Monday, September 24

Alissa Bayer
Why Putting Your Employees First Means Everyone Wins
4-5 pm

Rita Craig
Let's Talk About Your Talent Growth
2:30 - 3:30 pm

Erin Gargan
Digital Persuasion: Sell Smarter in the Modern Marketplace
2:30 - 3:30 pm

Simon Marxer and Cecil Hopper
Spa Yielding: A Holistic Approach to Optimize Revenue
4-5 pm

Michael Sherlock
Tell Me More: Leadership Through Active Listening
2:30 - 3:30 pm

Kimberly Spreen-Glick
Why Motivation is Not the Key to Success
2:30 - 3:30 pm

Leigh Weinraub
Design Your Legacy
4-5 pm

Tuesday, September 25

Joy Baldridge
Interviewing and Hiring the Best
2 - 3:30 pm

Christina Daves
Creating Profits with PR
2 - 3:30 pm

CG Funk and Grant Lessard
Leading Spas in the 21st Century
8 - 9 am

Betsy Leahy
Plan to Win: Financial Planning for Strategic Success
8 - 9 am

Wanda Love and Angela Cortright
Become a Social Media Marketing Superstar
8 - 9 am

Tom Shay
Creating Positive Cashflow with "Open to Buy"
2 - 3:30 pm

Eric Stephenson and Jean Kolb
Zero Tolerance: How to Protect Employees, Guests and Your Company from Sexual Harassment in the Treatment Room

Jeff Tobe
Steve Jobs, the Lost Interview: Lessons on Leadership
8 - 9 am

Bryan Williams
Turn Mediocrity into High Performance
2 - 3:30 pm

Wednesday, September 26

Abbe Goncharsky
Keeping It Clean in the Spa: Hot Topics in Anti-Harassment and Anti-Retaliation

Christie McConnell
Discount Marketing: Tips to Drive New Business & Incremental Revenue
8 - 9 am

Mike Ganino
The Experience Quotient: Using the Power of "Yes, and" to Improve Your Employee and Customer Experience

Anne Obarski
Spa Business is Show Business — Maximize Your Revenue
8 - 9 am

Anja Eva Keller Petruccelli
Mind the Gap: How to Avoid Gaps in Spa Services
4-5 pm

Merit Gest
Mastering the Art & Science of Upselling: Sell More...Sell More Easily
4-5 pm

Susan Leahy and Sara Jones
From Group to Team: A Revolutionary Way to Elevate Your Team to Achieve Optimum Performance
4-5 pm

Check this post (as well as attendispa.com) as Conference gets closer for more information; we'll be updating it with any changes as new speakers are added.

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