We would like to announce our new members who have recently joined us in March. Please give our newest ISPA members a warm welcome by reaching out on their social media channels.

Welcome to the ISPA family, new members!

Everyone makes mistakes, and we made one in our most recent issue of Pulse that we want to correct.  

All business owners wish they had more of one thing – Time.

If you have a business to run, you know you don’t have time to let something you should be doing at night (sleeping), get in the way of what you should be doing during the day (working).

When you think of competitive advantages in business, you probably think of companies with great marketing or advanced CRM software. What you probably don’t think of is a happy team.

That’s right. Having happy staff members gives you and your business one of the greatest competitive edges in the workplace. 

How are you doing on your New Year’s goals? If you have already slipped up (or have yet to make a New Year’s resolution), there is a simple and effective way to get back on track and stay there.

In the latest issue of Pulse, ISPA members provided their New Year’s resolutions, ideas ranging from having more “me time” to digital detoxing to acquiring a new skill, giving readers a total of 21 goal-oriented initiatives to making 2018 healthier, happier and more successful than years prior.

Merit Gest, Certified Speaking Professional and popular ISPA speaker on topics of sales, emotional intelligence and onboarding new staff, has presented a not-so-talked-about debate on Intelligent Quotient vs. Emotional Quotient.

We chase after success with the mindset of “If I’m successful, I will be happy,” and are constantly raising the stakes for what defines success.

Having long thought about potential as being a set of individual traits like your creativity, your skills and your intelligence (key word, “your”), new research has unleashed quite a powerful concept – We now know that the vast majority of our potential can only be seen with others.

As you settle into the New Year, it’s crucial not to forget those New Year’s resolutions you promised yourself you would stick to.

Maybe it is your goal this year to be a better team leader, or perhaps to foster collaboration among your staff more frequently. Whatever your professional New Year’s goal may be, retail sales is a category top of mind for spa managers all year long.

Lawrence Biscontini, our ISPA social media reporter-in-the-field for 2018, is a man of diverse talents. Not only does he serve as a mindful movement specialist, author, speaker and spa consultant for his non-profit FG2000, he also serves as the auctioneer for the ISPA Foundation Live Auction, grows his own tea as a teaologist, and teaches Pilates in Greek.

Through short video clips of Lawrence interviewing unique spas around the world, you will witness firsthand what spa directors and owners have up their sleeve for the New Year, and how different cultures play into business strategies.

Happy New Year!

2018 is officially the Year of Wellness. Buzzwords you can expect to hear everywhere include wellness, self-care, digital detox, clean eating and clean beauty.

Behold the ISPA Reveal Box that will make all of your holiday retail wishes come true to re-inspire your retail space with the latest and greatest innovations in spa.

Here is a little bit about ISPA's featured brand members for December's Reveal Box, along with their featured products.

Dr. Bryan Williams, a noted authority on service excellence and leadership effectiveness, will be hosting a live webinar on experienceISPA.com on December 18 at 2 pm EST. 

The purpose of his workshop, titled "Sacred Ground: Exceptional Habits to Re-Hire, Re-Orient and Re-Engage Yourself at Work," is to reconnect and re-inspire all attendees with the purpose of their roles and work environment. 

We would like to announce our new members who have recently joined us this past November. Please give our newest ISPA members a warm welcome by reaching out on their social media channels.

Welcome to the ISPA family, new members!

Are you interested in becoming one of ISPA's next educational speakers? If your answer is yes, please fill out our 2018 ISPA Conference & Expo Speaker Application. 

Because education is the number one reason that individuals attend the ISPA Conference & Expo, you agree to meet the expectations of the ISPA membership and contribute to the exceptional, high-level education for which ISPA is known by submitting an application. 

Did you know that over 10 years ago, ISPA created a Code of Conduct to help ensure all spa-goers have a safe, professional and relaxing experience? Still relevant today, this Code of Conduct is available on experienceispa.com to members and non-members alike in the hopes that spas around the world will use them as guidelines for what both guests and spa professionals should expect from each other.

The Code of Conduct is important to have as an industry-wide platform from which our guests are granted the freedom to express their expectations, voice their concerns and feel safe in the process.