Instagram is described as a place “to share the moments you want to remember.” With Instagram stories, users can now highlight the “before, during and after” action shots through picture slides and mini videos.

Singer-songwriter and 2016 ISPA Alex Szekely Humanitarian Award recipient John Ondrasik closed the 2016 General Session with one thought-provoking question: “What kind of world do you want?” 

The Grammy-nominated artist came in to fame when his song “Superman” became a global hit. “I think the reason why the song resonated with so many people is because it talks about how we can’t be everything to everyone. In the song, Superman doesn’t want to be Superman. He wants to be human, to be able to bleed, not be a superhero.” 

In the month of May, 33 new members joined the International SPA Association. Fifteen new spa members, 13 new vendor members and five new service provider members joined us last month.

In this Ask the Expert, we ask the happiness expert on how you can bring the concept of hygge to any corner of the world.

Experts estimate it costs more than twice an employee’s salary to find and train a replacement. Twice the salary? At that rate, most spas can’t afford to lose an employee but turnover rates in the spa industry are alarmingly high.

Athletes need to give their muscles a break to enable them to push themselves to even further limits. What better way to relax and rejuvenate than at the spa?

Ready to drastically change your management style? Here are some tips to stop being a micromanager.

When Daring Greatly best-selling author Brené Brown made a brave decision to talk about her own struggle with shame and vulnerability at a TEDx Talk, she had no idea her life was about to change. Not only did her talk go viral, an incident she calls “happy accident,” but being thrown into the spotlight has also made her realize that the only way to live is to live bravely. 

With the shortage of labor in the spa industry, every manager seems to have a similar problem: finding the right candidates for open positions who will do the job well, bring excitement and fit within your existing team and culture.

A company’s culture is its personality. Culture defines the work environment and is made up of the company’s mission, values, ethics, expectations and goals.

In the month of April, 25 new members joined the International SPA Association. Among them are 17 spa members, six vendors, one student and one educator. Join us in welcoming our new members to the ISPA community!

Creating success for yourself can be difficult at times. The outside noise can sometimes be louder than our own thoughts and intentions. Joanna Garzilli helps her clients overcome the outside noise and inner demons to allow themselves to achieve their version of success. 

Leaders are not born; they are made. As an industry, we must work together to find the leaders among us and build them up to their full potential. There is no greater success story than taking the knowledge gained through experience and imparting it on the next generation of spa leaders. 

The May 2017 issue of the magazine for the spa professionals is now available online at pulse.experienceispa.com. Members who receive Pulse, be on the lookout as the print edition will be arriving in your mailbox soon.

The ISPA Academy was launched this month as a brand new member resource built to provide relevant information and educational resources to help spa professionals grow and make the most well-informed business decisions possible