Merit Gest, Certified Speaking Professional and popular ISPA speaker on topics of sales, emotional intelligence and onboarding new staff, has presented a not-so-talked-about debate on Intelligent Quotient vs. Emotional Quotient.

We chase after success with the mindset of “If I’m successful, I will be happy,” and are constantly raising the stakes for what defines success.

Having long thought about potential as being a set of individual traits like your creativity, your skills and your intelligence (key word, “your”), new research has unleashed quite a powerful concept – We now know that the vast majority of our potential can only be seen with others.

As you settle into the New Year, it’s crucial not to forget those New Year’s resolutions you promised yourself you would stick to.

Maybe it is your goal this year to be a better team leader, or perhaps to foster collaboration among your staff more frequently. Whatever your professional New Year’s goal may be, retail sales is a category top of mind for spa managers all year long.

Lawrence Biscontini, our ISPA social media reporter-in-the-field for 2018, is a man of diverse talents. Not only does he serve as a mindful movement specialist, author, speaker and spa consultant for his non-profit FG2000, he also serves as the auctioneer for the ISPA Foundation Live Auction, grows his own tea as a teaologist, and teaches Pilates in Greek.

Through short video clips of Lawrence interviewing unique spas around the world, you will witness firsthand what spa directors and owners have up their sleeve for the New Year, and how different cultures play into business strategies.

Happy New Year!

2018 is officially the Year of Wellness. Buzzwords you can expect to hear everywhere include wellness, self-care, digital detox, clean eating and clean beauty.

Behold the ISPA Reveal Box that will make all of your holiday retail wishes come true to re-inspire your retail space with the latest and greatest innovations in spa.

Here is a little bit about ISPA's featured brand members for December's Reveal Box, along with their featured products.

Dr. Bryan Williams, a noted authority on service excellence and leadership effectiveness, will be hosting a live webinar on experienceISPA.com on December 18 at 2 pm EST. 

The purpose of his workshop, titled "Sacred Ground: Exceptional Habits to Re-Hire, Re-Orient and Re-Engage Yourself at Work," is to reconnect and re-inspire all attendees with the purpose of their roles and work environment. 

We would like to announce our new members who have recently joined us this past November. Please give our newest ISPA members a warm welcome by reaching out on their social media channels.

Welcome to the ISPA family, new members!

Are you interested in becoming one of ISPA's next educational speakers? If your answer is yes, please fill out our 2018 ISPA Conference & Expo Speaker Application. 

Because education is the number one reason that individuals attend the ISPA Conference & Expo, you agree to meet the expectations of the ISPA membership and contribute to the exceptional, high-level education for which ISPA is known by submitting an application. 

Did you know that over 10 years ago, ISPA created a Code of Conduct to help ensure all spa-goers have a safe, professional and relaxing experience? Still relevant today, this Code of Conduct is available on experienceispa.com to members and non-members alike in the hopes that spas around the world will use them as guidelines for what both guests and spa professionals should expect from each other.

The Code of Conduct is important to have as an industry-wide platform from which our guests are granted the freedom to express their expectations, voice their concerns and feel safe in the process. 

Are you ready to:

• Say goodbye to the joy stealers in your life?
• Create a job that is full of positive energy and passion?
• Wake up happy and love the job you are in?

Celebrated speaker, author, mentor and business expert Tanya Chernova is a unique voice of inspiration for the spa industry. Empowering people worldwide through her guiding principles - "Know your power," "Live your purpose," "Ignite your passion" and "Fuel your profits," Chernova is educating spa professionals on driving retail sales in compelling ways never seen before.

The International SPA Association is proud to officially congratulate the 2017 ISPA Innovate Award Winners, celebrating members who lead the way with ground-breaking innovations that advance the spa industry. Upon review of the 2017 ISPA Innovate Award submissions, ISPA members voted for their favorite initiatives, which were recognized at the 2017 ISPA Conference & Expo.

Welcome new members of ISPA! Below are our wonderful new members who joined during the month of October. Take a moment to check out ISPA's latest Spa members and Vendor members by clicking on their titles below.

We are so glad you are part of our ISPA family!

We are proud to announce the new members who joined us during the month of September. Please give our newest members a warm welcome by reaching out on their social media channels!

Welcome to the ISPA family, new members!