Dr. Bryan Williams, a noted authority on service excellence and leadership effectiveness, will be hosting a live webinar on experienceISPA.com on December 18 at 2 pm EST.
The purpose of his workshop, titled "Sacred Ground: Exceptional Habits to Re-Hire, Re-Orient and Re-Engage Yourself at Work," is to reconnect and re-inspire all attendees with the purpose of their roles and work environment.
Because education is the number one reason that individuals attend the ISPA Conference & Expo, you agree to meet the expectations of theISPA membershipand contribute to the exceptional, high-level education for which ISPA is known by submitting an application.
Did you know that over 10 years ago, ISPA created a Code of Conduct to help ensure all spa-goers have a safe, professional and relaxing experience? Still relevant today, this Code of Conduct is available on experienceispa.com to members and non-members alike in the hopes that spas around the world will use them as guidelines for what both guests and spa professionals should expect from each other.
The Code of Conduct is important to have as an industry-wide platform from which our guests are granted the freedom to express their expectations, voice their concerns and feel safe in the process.
Celebrated speaker, author, mentor and business expert Tanya Chernova is a unique voice of inspiration for the spa industry. Empowering people worldwide through her guiding principles - "Know your power," "Live your purpose," "Ignite your passion" and "Fuel your profits," Chernova is educating spa professionals on driving retail sales in compelling ways never seen before.
The International SPA Association is proud to officially congratulate the 2017 ISPA Innovate Award Winners, celebrating members who lead the way with ground-breaking innovations that advance the spa industry. Upon review of the 2017 ISPA Innovate Award submissions, ISPA members voted for their favorite initiatives, which were recognized at the 2017 ISPA Conference & Expo.
Welcome new members of ISPA! Below are our wonderful new members who joined during the month of October. Take a moment to check out ISPA's latest Spa members and Vendor members by clicking on their titles below.
The 2017 ISPA Conference & Expo is a few short weeks away - and attendees are gearing up for a three-day stay to remember. Some of the most anticipated moments during Conference come from the General Sessions, where professional speakers present on topics that you can relate to and gain inspiration from.
Most of us know that there's much more to networking than cordial introductions and surface conversations.
To ensure you're getting the most out of networking opportunities, prepare by making note of who you want to speak with, take time to see what value you can provide, and figure out what exactly you want to gain from the interaction.
The 2017 ISPA Conference & Expo is just weeks away - and attendees are gearing up for a 3-day stay to remember. Among the many highlights that Conference has to offer, some of the most anticipated moments come from the General Sessions - where professional speakers present on topics that you can relate to and gain inspiration from.