Job CategorySpa Director
Company NameHutchinson Consulting
Company TypeAffiliate / Resource Partner
Address5th Street East
, California United States
Ultra-luxury, new build resort location on a sun-soaked island offering a totally unique one-of-a-kind spa experience, full recreation and wellness programming, equine therapy, golf course, and organic farm / garden.
The Retreat Director will serve as an executive member of the senior management team. They will be responsible for the launch of this new wellness venue including oversight of all construction, design and development of facilities, operational structure and policies. They will collaborate with the team throughout the stages of the buildout to ensure process exceeds design standards. Ensure FF&E orders are prepared and presented for approval while overseeing vendor installation of equipment. Develop and monitor the critical path document including timelines up to and through opening; With Corporate team, Establish Standard Operating Procedures (SOP's) and manuals for Spa, Retail, Fitness, Wellness and Guest Services ensuring compliance with Health and Safety Regulations Identifying, recruiting, training, directing, and overseeing the work of the on-site sales Developing and keeping menu of services and specials up-to-date; Developing and keeping retail offerings up-to-date and enticing Developing and directing the sales process for memberships, services, and retail; personally sell, and train others to sell; Creation and oversight of all annual financial budgets / forecasts. Establish and maintain appropriate par levels. Develop a strong team with ability to deliver the most elevated guest service on a consistent basis.
Five years as a Spa Director at large, comprehensive destination hotel / resort. Previous experience with varied wellness programming. Strong leadership ability, excellent communication skills and business acumen.