Job CategoryOther Position
Company TypeAffiliate / Resource Partner
Address111 W. ILLINOIS ST.
CHICAGO, Illinois 60654 United States
DERMAFLASH represents a new paradigm in beauty. This first-in-class patented device was inspired by the in-spa facial treatment “dermaplaning”. DERMAFLASH uses a subtle sonic vibration and a proprietary Edge to simultaneously remove the oldest layer of dead skin cells and built-up debris while painlessly sweeping away unwanted vellus hair. This revolutionary tool offers immediate results with no downtime. Smooth, radiant, camera-ready skin is instantly revealed. DERMAFLASH has quickly become the go-to tool for celebrities and their makeup artists because, like a magic wand, it allows skin care to do its job more effectively and creates a flawless canvas for makeup.
DERMAFLASH is searching for a customer service associate who is articulate, meticulous, professionally polished, and has an upbeat personality to quickly make contributions to our team. We strive to provide flawless, personalized support to every DERMAFLASH enthusiast on the planet, to ensure each customer’s experience is a delight!
Daily • Assist with office admin management. • Answer phone calls, online chats, and customer emails. • Able to create accurate responses to customer essential to providing stellar customer service • Check retail comments / questions daily. • Rogue Sales management • Log all calls and emails in a weekly recap • PR and Event support o Device requests from PR, Marketing, Sales & Education • Merchant services o Daily management of ecommerce orders, ensure all orders filled and on track with our warehouse • Special projects as assigned Weekly • Returns Management and refurb process o Keep log of returns / issues