Retail Consultant

Job Description | Category: Human Resources

The Spa Retail Consultant is responsible for the sale and service of all retail products to guests. They are responsible for maintaining the retail area of the spa in a clean and orderly manner. The Retail Consultant should be knowledgeable of the features and benefits of all retail offerings, product sales and promotions. They must understand how to effectively recommend products to meet the needs of our guests.

View Full Content

Rubenfeld Synergy Method

Glossary Term | Category: Glossary Terms

The Rubenfeld Synergy Method was developed by healer Ilana Rubenfeld and uses gentle touch, movement, verbal exchange and imagination to access memories and emotions locked in the body.

View Full Content

Russian Steam Bath

Glossary Term | Category: Glossary Terms

A steam bath.

View Full Content

Reflexology

Article | Category: Glossary Terms

Ancient Chinese technique using pressure point massage (usually on the feet, but also hands and ears) to restore the flow of energy throughout the body.

Show More

View Full Content

Reiki

Article | Category: Glossary Terms

Meaning "universal life-force energy," a scientific method of activating and balancing the life-force energy present in all living things. 

Show More

View Full Content

Rolfing

Article | Category: Glossary Terms

A technique developed by Ida Rolf of deep muscular manipulation and massage for the relief of rigid muscles, bones and joints. It is designed to improve energy flow and relieve stress most often related to emotional trauma.

Show More

View Full Content

Retail Management for Spas represents an important step in the sustainability of the spa industry. The global spa industry has experienced a great deal of change. In some countries, the industry has seen phenomenal growth and in other areas, this growth is just beginning.

Click "View Full Content" below to access the complete textbook.

View Full Content

Retail Management for Spas

Retail Management for Spas | Chapter 1 | The Art and Science of Retail

Textbook | Category: Retail Spa Operations

During the 18th, 19th and 20th centuries numerous European spas flourished and were supported with full medical staffs and professional personnel. Typically spa visitors were sent to a resort spa by their home doctors in order to “take the waters” and “make a cure.”

Show More

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 1.1 | Importance of Retail

Textbook | Category: Retail Spa Operations

Spas have long centered around responding to the needs of people to find relief from stress, improve their health, and enhance their overall wellness. Spas design their treatment menus around meeting these guest needs. The retail environment of a spa is a part of that entire package, one that complements and supports the spa’s philosophy.

Bob Hope was known to mention the benefits of his daily massage for feeling so well in his later life. Unfortunately, it is the rarefied few who will enjoy the benefits of a daily treatment. This is one of the reasons that retail fits in with the overall purpose of spa.

 

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 1.2 | What is Retail?

Textbook | Category: Retail Spa Operations

The word “retail” covers a broad expanse of businesses. It can cover anyone who sells anything in small quantities to the person who will consume those items. Retail stores take on a lot of different appearances. They can be huge department stores, small souvenir shops, arts and craft booths, or gift shops.

Even in the spa environment there is no single picture that illustrates retail. Rather there is a collage of portraits ranging from shelves in a hallway to large boutiques to cozy lounges to shiny displays.

Log In

Retail Management for Spas: Chapter 1.3 Retail Partnerships

Retail Management for Spas: Chapter 1.3 Retail Partnerships

Textbook | Category: Retail Spa Operations

When it comes to retail, there are a lot of players who contribute to making it a success. There are partners, such as the media, financial institutions, local businesses, and charitable organizations, all of which can also help a spa business grow and succeed.

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2 | Retail Planning

Textbook | Category: Retail Spa Operations

At the Seasons Spa …

Jazmine melted onto the bamboo mat, rubbing the Seasons Spa’s moisturizer onto her arms as she prepared to meditate. It was the end of her first day as spa director at the Seasons Spa, a resort/hotel spa with a medical emphasis built into a beautiful beachfront destination resort.

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.1 | Great Plans = Great Results

Textbook | Category: Retail Spa Operations

Planning is at the heart of good management. Every spa manager, retail manager, or spa executive has a responsibility to become as knowledgeable as possible about the art and science of management—hence the plan.

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.2 | Key Elements that Define a Retail Plan

Textbook | Category: Retail Spa Operations

The key elements of a retail plan are...

Log In

Retail Management

Retail Management for Spas | Chapter 2.3 | Synchronizing Retail with Spa Philosophy

Textbook | Category: Retail Spa Operations

There are many choices in today’s world of spas. With so many options for consumers to choose among, spas make themselves stand out by creating a spa philosophy, a culture within the spa that embodies its mission and core values.

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.4 | Retail Trends

Textbook | Category: Retail Spa Operations

When figuring out a retail assortment strategy, spa professionals find themselves chanting: Monitor, Monitor, Monitor! Trends, that is.

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.5 | Who are Spa's Customers?

Textbook | Category: Retail Spa Operations

This is quite possibly the most important question.

The answer can be found in the spa’s surroundings. Is it in an upscale mall with customers looking to spend their disposable income on high-end products? Or is it near a college campus, where penny-pinching students will likely be its biggest customers?

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.6 | Creating Retail Classifications

Textbook | Category: Retail Spa Operations

In many ways, identifying trends, defining the spa’s philosophy, and stating the spa’s mission and core values could be characterized as part of the art of retail. 

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.7 | Sales Planning

Textbook | Category: Retail Spa Operations

Sales planning affects the spa in many ways.

Log In

Retail Management for Spas

Retail Management for Spas | Chapter 2.8 | Compensation

Textbook | Category: Retail Spa Operations

How compensation is designed will play a key role in the success of the spa’s retail and retail plan.

Log In

[12 3 4  >>