With the shortage of labor in the spa industry, every manager seems to have a similar problem: finding the right candidates for open positions who will do the job well, bring excitement and fit within your existing team and culture. Sounds easy, but in reality, it is one of the hardest jobs for a manager.
The interview process can be taxing, and you might be tempted to hurriedly fill the position, but this will only lead to more trouble down the road. It’s important to look at each applicant’s resume with fresh eyes, and speak to each prospective employee with one goal in the back of your mind: Is this person the right fit for our company?
From resumes to interviews, here are tips on finding the right employee.
Resume Red Flags
- Typos and Grammatical Errors
- Job Gaps
Interview Red Flags
- Unclean Appearance
- Lack of Eye Contact
- Negativity About Prior Employer
- No Service for Others
- No Sense of Humor
- Lack of Curiosity for Your Culture or Passion for the Job
- That Gut Feeling
Learn more about what ISPA’s members had to say about these red flags by reading the full article at pulse.experienceispa.com. You also see how social media can play into the hiring process and learn valuable interview questions you can ask to potential employees.