Sep06

2016 ISPA Conference & Expo Professional Development Sessions – Skill Sharpener

Tuesday, 06 September 2016 Posted by International SPA Association

2016 ISPA Conference & Expo Professional Development Sessions – Skill Sharpener

In preparing your Conference week, don’t forget about the Professional Development Sessions that will take place each day. This is part three in a series of five that will detail the different categories each Professional Development Session fall into. In part 3, learn about Skill Sharpener. Click here for Part 1, and here for Part 2.

“One thing I have throughout my career, it felt like I did my best to align myself with quality artists, quality work, and it is a situation of steel sharpening steel,” said Common. No matter what field you work in, be it art, spa and wellness, or anything else, it always serves to hone your skills and continue to learn.

That is exactly what the Skill Sharpener sessions aim to achieve. Learn from great minds in business to enhance your skills and become a better leader through tangible takeaways.

Skill Sharpener Sessions:

Advanced Sales Strategies to Drive Your Profits – Using proven strategies and case studies, Tanya Chernova will provide the audience with a savvy how-to kit to elevate sales strategies beyond the basics. Get your customers to buy without every coming across as “salesy.” Tuesday, September 13, 8-9 am

• Transform Your Team from Retail-Phobic to Retail Experts – Gina Jacoby-Clements will showcase success stories from industry leaders on how to increase service-to-retail ratio by building on the customer experience platform. Wednesday, September 14, 3-4:30 pm

Promoting Wellness Beyond the Spa – Tracie Wertz and William Barczy will outline how to address the needs of consumers looking to enhance their personal lifestyle choices, not only through services, but also through retail. Thursday, September 15, 3-4 pm

Craved, Envied, and Buzzworthy – Sales and Service Your Customer Can’t Resist – Looking to get your customers to crave you, competitors to envy you and the industry to buzz about you? Dawnna St. Louis will share secrets to deliver sales and services to accomplish all three. Thursday, September 15, 4:30-5:30 pm

If you want to know more about any of these Professional Development Sessions, visit here.

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