Seven of this year’s Professional Development Speakers discuss the importance of attracting and engaging top talent, delving into topics of learning how happiness and vision create a dynamic and engaged workplace, discovering the connection between a happy workplace and a thriving business.
In the expanding health and wellness industry, knowing the consumer mindset is vital. So, how do customers define wellness, and what influences their interest and investment in the exponential world of spa?
As you know, different social platforms call for different plans of attack when it comes to posting. Facebook stories proved to be most popular among any other social media practice, significantly trumping Instagram stories, as well as Twitter catchphrases, Pinterest articles and Google+ outreach.
June saw 19 members join ISPA, the International SPA Association. Twelve joined as spa members, with the other seven being vendor members. Find out who they are and feel free to reach out to them via social media!
Instagram is described as a place “to share the moments you want to remember.” With Instagram stories, users can now highlight the “before, during and after” action shots through picture slides and mini videos.
Singer-songwriter and 2016 ISPA Alex Szekely Humanitarian Award recipient John Ondrasik closed the 2016 General Session with one thought-provoking question: “What kind of world do you want?”
The Grammy-nominated artist came in to fame when his song “Superman” became a global hit. “I think the reason why the song resonated with so many people is because it talks about how we can’t be everything to everyone. In the song, Superman doesn’t want to be Superman. He wants to be human, to be able to bleed, not be a superhero.”
Experts estimate it costs more than twice an employee’s salary to find and train a replacement. Twice the salary? At that rate, most spas can’t afford to lose an employee but turnover rates in the spa industry are alarmingly high.
When Daring Greatly best-selling author Brené Brown made a brave decision to talk about her own struggle with shame and vulnerability at a TEDx Talk, she had no idea her life was about to change. Not only did her talk go viral, an incident she calls “happy accident,” but being thrown into the spotlight has also made her realize that the only way to live is to live bravely.
With the shortage of labor in the spa industry, every manager seems to have a similar problem: finding the right candidates for open positions who will do the job well, bring excitement and fit within your existing team and culture.