2013 ISPA INNOVATE AWARD RECIPIENTS

ISPA celebrated spa industry leaders with innovative and successful spa-related initiatives at the 2013 ISPA Conference & Expo.

ISPA members had the opportunity to submit their successful spa-related innovations for the chance to be recognized by their peers with an ISPA Innovate Award. The votes from ISPA members across the globe have been counted and the inaugural Innovate Award Recipients identified. .

2013 Innovate Award Recipients

Innovative idea: New process to treat waste water using a natural, sustainable resource
Phytomer Corporation,  Salt Lake City, UT
Represented by Lenette Casper, Phytomer USA's President and CEO

Innovative idea: Cause-marketing campaign that promoted sun safety and skin cancer awareness for school children
The Spa at Charleston Place, Charleston, SC 
Represented by Annette Sandford-Lopez, Director of the Health Club & Spa

Innovative idea: Creation of "trunk show" partnerships with local artists for revenue generation
The Marsh, A Center for Balance and Fitness, Minnetonka, MN
Represented by Arlene Robitshek, Retail Director

Innovative idea: Initiatives that raised community awareness of ovarian cancer
The Spa at the Hyatt Regency, Orlando, FL
Represented by Bill Toth, Spa Director

Innovative idea: Successful retail program that raised profits and increased employee morale
Eau Palm Beach Resort & Spa, Lantana, FL
Represented by Catherine Warren, Spa Director

Innovative idea: Quality operating system that defines processes for continual improvement
Glen Ivy Hot Springs, Corona, CA
Represented by Cristen Stier, Chief Financial Officer

Innovative idea: Marketing that positively impacted multiple stakeholders and dramatically increased retail sales
Fayez Spa, London, Ontario Canada
Represented by Fayez Tamba, 
Owner 

Innovative idea: Developed on-location "spa" days, coupled with mindfulness at cancer centers for resiliency and healing
Spa 4 the Pink, Denver, CO
Represented by Julie Bach, Executive Director

Innovative idea: Affordable monthly membership program tailored to guests' personal needs
Hiatus Spa + Retreat, Dallas, TX
Represented by Casey Evans, Regional Director

Innovative idea: Interactive website at the electronic heart of the global spa community called Our Spa Community
Hutchinson Consulting, 
Sonoma, CA
Represented by Lori Hutchinson, Founder & Co-Owner

Innovative idea: Student-managed and operated on campus spa lab
School of Resort and Hospitality Management at Florida Gulf Coast University, Fort Myers, FL
Represented by Mary Wisnom, Professor and Spa Management Coordinator

Innovative idea: Online questionnaire called Mymiraval.com, that generates recommended spa services, sessions and activities
Miraval Resort & Spa, Tucson, AZ
Represented by Michael Tompkins, CEO

Innovative idea: "Seniority" system for massage therapists that empowered therapists with priority booking
Four Seasons Maui, Kihei, HI
Represented by Pat Makozak, Senior Spa Director

Innovative idea: Integration of yoga program with a separate attraction that raised profits and hotel awareness
The Mirage Spa, Las Vegas, NV
Represented by Stephanie Doud, Director of Spa, Salon & Pool Operations

Innovative idea: Farm-to-treatment table spa experience
JW Marriott San Antonio- Lantana Spa, San Antonio, TX
Represented by Travis Anderson, Director of Spa


 
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